Shipping & Return Policy
Shipping Information
-
We offer discreet international shipping to ensure your privacy.
-
Please double-check your shipping details before placing your order—once shipped, orders cannot be changed or canceled.
-
Delivery times vary based on location. Tracking information will be provided when available.
Returns & Refunds
Due to the personal and intimate nature of our products, we maintain a strict no-return policy for hygiene and privacy reasons. However, we offer refunds in the following cases:
-
Damaged Products: If your item arrives defective or damaged, contact us within 24 hours of receiving it with clear photos.
-
Lost Shipments: If your package is not delivered due to a verified logistics issue, we will assist with a refund or reshipment.
⚠️ Refunds are NOT available for reasons such as change of mind, incorrect orders, or dissatisfaction with size or feel.
By placing an order, you agree to these terms. If you have any concerns, feel free to contact our support team before purchasing. Your satisfaction and privacy are our top priorities!